Help Center

1MORE HELP CENTRE: CATEGORIES ARE SEPARATED BETWEEN WIRED HEADPHONES AND WIRELESS HEADPHONES.

1MORE BLUETOOTH WIRELESS HEADPHONES

1.1 BLUETOOTH HEADPHONES WON'T TURN ON

1.2 THE HEADPHONES AND MY DEVICE DO NOT CONNECT, OR TAKE A LONG TIME TO CONNECT.

1.3 MY ANDROID DEVICE SUCCESSFULLY CONNECTS TO THE HEADPHONES, BUT THE HEADPHONES DON'T PLAY MUSIC.

1.4 MY ANDROID DEVICE SUCCESSFULLY CONNECTS TO THE HEADPHONES, BUT THERE IS NO SOUND FROM THE HEADPHONES WHILE MAKING PHONE CALLS.

1.5 THE BLUETOOTH CONNECTION IS NOT STABLE, CAUSING SOME INTERRUPTIONS.

1.6 WHILE USING THIRD PARTY MUSIC/VIDEO PLAYER APPS, SOME IN-LINE REMOTE CONTROL FUNCTIONS DO NOT MATCH THOSE IN THE MANUAL.

1.6 WHILE USING THIRD PARTY MUSIC/VIDEO PLAYER APPS, SOME IN-LINE REMOTE CONTROL FUNCTIONS DO NOT MATCH THOSE IN THE MANUAL.

1.7 I ADJUSTED THE IN-LINE REMOTE CONTROL TO THE MAXIMUM VOLUME, BUT THE ACTUAL VOLUME STILL SOUNDS LOW.

1MORE WIRED HEADPHONES

2.1 SOME IN-LINE REMOTE CONTROL FUNCTIONS DO NOT WORK WITH MY DEVICE.

2.2 THE IN-EAR HEADPHONE TIPS EASILY FALL OUT OF MY EARS.

2.3 I HEAR ABNORMAL NOISES, SUCH AS STATIC.

2.3 I HEAR ABNORMAL NOISES, SUCH AS STATIC.

2.4 WHILE USING THIRD PARTY MUSIC/VIDEO PLAYER APPS, SOME IN-LINE REMOTE CONTROL FUNCTIONS DO NOT MATCH THOSE IN THE MANUAL.

2.5 I ADJUSTED THE IN-LINE REMOTE CONTROL TO THE MAXIMUM VOLUME, BUT THE ACTUAL VOLUME STILL SOUNDS LOW.

SHIPPING

3.1 DO YOU OFFER FREE SHIPPING ON ALL ORDERS PLACED ON 1MOREAU.COM?

PRODUCT MANUALS

4.1 PRODUCT MANUALS

COMPATIBILITY

IPHONE 7 COMPATIBILITY

5.1 INLINE CONTROLS (VOLUME UP AND DOWN) ARE NOT WORKING WITH THE IPHONE 7 DONGLE

5.2 MUSIC PLAYER APPS THAT ARE COMPATIBLE WITH INLINE CONTROLS/DONGLE

5.3 CURRENT PHONES NOT ON COMPATIBILITY LIST

APPLE COMPUTERS

6.1 INLINE CONTROL COMPATIBILITY

PC'S

7.1 INLINE CONTROL COMPATIBILITY

COMPATIBILITY FOR IOS DEVICES

LIGHTNING HEADPHONES

MICROPHONE ISSUE

IMPROVING MICROPHONE QUALITY