Authorised Dealers

The below list is of the Australian/New Zealand authorise dealers. For all warranty purposes only products purchased from the below dealers will be honored. 

To avoid purchasing counterfeit products please read the below:

The only way to be sure you’re buying a genuine 1MORE product is to buy directly from 1MORE or a 1MORE authorised dealer. 1MORE products purchased by consumers directly from 1MORE or an authorised dealer, whether online, by telephone, from a catalog or in a store are genuine and carry the 1MORE limited warranty.

Buying from unauthorised dealers can be risky. Unless the dealer provides a receipt showing purchase from an authorised dealer, the products carry no warranty from 1MORE. Moreover, products purchased from unauthorised dealers may be counterfeit or stolen goods, and if you attempt to resell such products, you may be subject to significant civil liability and/or criminal penalties.

What to watch for—and what to do

There are many counterfeit products in the marketplace. 1MORE has become aware of sales of counterfeits of most types of 1MORE headphones, including E1001 Triple Driver, E1001L Triple Driver LTNG, E1010 Quad Driver, iBFree and etc by unauthorised sellers on popular auction and other e-commerce websites, and in flea markets. Typically products are sold at lower prices than those offered by 1MORE and its authorised dealers are inline with being counterfeit.

The counterfeit products and their packaging are extremely close in appearance to genuine 1MORE products, but they do not meet the high standards of performance found in genuine 1MORE products. Counterfeiters go to great lengths to make their products look like genuine products. They include warranty registration cards in the packaging, and apply serial numbers to the products that copy genuine 1MORE serial numbers to make them look authentic. It is extremely difficult to distinguish fake products from the real ones. If you believe that you may have purchased counterfeit 1MORE products, we encourage you to contact info@1moreau.com so that we may be able to assist you in determining whether the product is counterfeit.

Headphones and wireless earphones are the 1MORE products that we have seen counterfeited most often. In all cases, your best protection against buying fakes is to purchase from an authorised dealer.

Three ways to protect yourself from fraud:

Buy direct from 1MORE, either online, by telephone or in 1MORE retail stores. 1MOREAU.com is the official 1MORE Corporation website for residents of the Australia and its territories. If you wish to purchase a product now, be confident that you will receive a genuine 1MORE product.